Contact Us

Get in touch

Whether you have a question about an order, need help with personalization, or want to tell us about an issue, we are here to help.

Other ways to reach us

Email: fenous.support@gmail.com

Fenous is operated by reenyo LLC.

Response time

We aim to reply to all messages within 1-2 business days. If you are writing about a problem with an order, please include your order number and, where relevant, clear photos so we can help you as quickly as possible.

Order support

For questions about refunds, replacements, or shipping, please also see our Refund and Return Policy and Shipping Policy – they answer many common questions right away.